In today’s fast-changing world, solving problems creatively and designing user-centric solutions are critical for staying competitive. This 2-day hands-on workshop introduces participants to the principles and process of Design Thinking a practical, human-centered approach to innovation and problem-solving. Participants will explore each stage of the Stanford d.School Design Thinking model Empathize, Define, Ideate, Prototype, and Test through real-world case studies, group challenges, and guided tools. By the end of the workshop, participants will be equipped to reframe business challenges, generate innovative ideas, prototype solutions rapidly, and apply Design Thinking in their roles to deliver actionable strategies and drive meaningful business outcomes.
Alex Teo is a seasoned business coach and process consultant with over 25 years of experience driving operational excellence and business transformation across Asia. A former senior leader in a Nasdaq-listed semiconductor firm, he brings deep expertise in manufacturing, logistics, and strategic innovation. As co-founder of Exelient Consulting, Alex delivers high-impact programs integrating Lean Six Sigma, Design Thinking, and Agile to enable sustainable growth.
Yip Kwok Keong is a versatile trainer and consultant with over 20 years of cross-industry experience across sectors including FMCG, banking, retail, and education. As Co-Founder of Exelient Consulting, he specializes in Design Thinking, Operational Excellence, and Leadership Development. Known for his practical, user-centric approach, Yip has facilitated 200+ hours of hands-on workshops, helping organizations solve real-world challenges through innovation and strategic learning.
Participants will gain a solid understanding of:
The five stages of the Stanford d.School Design Thinking model: Empathize, Define, Ideate, Prototype, and Test
How to apply a human-centered mindset to problem-solving
Tools to reframe business challenges and uncover hidden insights
Techniques to generate innovative, practical solutions
How to prototype quickly and test effectively to reduce risk
Applying Design Thinking in day-to-day roles for real impact
No prior experience is required. This workshop is designed for beginners and professionals new to Design Thinking. All concepts are explained with practical, real-life applications.
Yes. All participants who complete the full 2-day workshop will receive a Certificate of Completion.
Yes. Customized, in-house sessions are available for teams and companies. These can include tailored challenges, industry-specific case studies, and alignment with organizational goals.
